We create quality products by focusing on the customer, with the aim of meeting and exceeding his/her expectations.
- All INCLASS personnel are fully aware of their responsibility in the attainment of quality products and services. INCLASS complies with the requirements prescribed by ISO 9001 quality standards. Each year the quality control department sets clear and measurable objectives and applies constant “TQM” quality improvement criteria.
- The firm applies quality control and improvement procedures in all areas. All raw materials are closely monitored to guarantee their quality and all suppliers are evaluated on a regular basis. The company selects suppliers and carries out quality control checks at different stages of the production process. We listen to our customers and we group analyse any complaint in order to offer a solution and avoid a recurrence.
- Our products undergo safety and durability tests in independent laboratories in accordance with international regulations.